Does Echo Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Echo Hospitality employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Echo Hospitality. This rating has been stable over the past 12 months.

How satisfied are employees working at Echo Hospitality?

69% of Echo Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Echo Hospitality 4.2 out of 5 for work life balance, 4.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Echo Hospitality?

Banquet Server (5) , Server (5) , Server/Bartender (2)

What are the pros of working at Echo Hospitality according to real employee reviews?

"The company provides initial training and gives me the general knowledge on what to expect when working for different companies/venues." ((in 3 reviews))

What are the cons of working at Echo Hospitality according to real employee reviews?

"Unprofessional management." ((in 3 reviews))

Echo Hospitality Reviews

3.9

69% would recommend to a friend

(17 total reviews)

Megan Russell

48% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17 reviews)

Echo Hospitality has an employee rating of 3.9 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Echo Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

17 reviews

4.0

20 Sept 2016

megan and paige owners of echo created the most awesome company!!!!!

Server

Recommend

CEO approval

Business outlook

Pros

Its always different fun and new. Pick up as many to none as you like. Grate pay cool co workers. They actually care about their staff. They are young and filled woth fresh new ideas. Company parties along with compassion for employees.

Cons

Wish there was enough work to work full time but its a newer company and with time theywill be #1 choice with lots more work. Grate for extra cash

5.0

11 May 2018

Left another company to come back since they're my favorite employer I've had so far

Banquet server

Recommend

CEO approval

Business outlook

Pros

Best temping company I've heard of (I have worked for three so far, and all the temps talk with each other about where they work) Excellent starting wage - was $18/hr when I started, $5/hr more than closest competitor They literally started the trend of temp companies in Seattle paying a decent wage Consistent wage increases and occasional bonuses Consistent work available during week and weekends, except off-season Paychecks are direct-deposit by default every other Friday Never had a pay dispute in my 3.5 years of working for them Benefits available to those who meet certain guidelines (surprising for temp company) Thoughtful and accessible management who are genuinely nice people Great scheduling and time-clock application Scheduling is self-initiated - just pick shifts you can work with the app and show up! Fun work environments, and a multitude to choose from Useful and insightful training that was fun time well spent Bright, friendly co-workers - haven't met a single Echo employee I don't like No non-compete agreement (which are not enforceable in WA State for food service laborers ): many Echo employees go on to work for other companies where they have been a temp. However, I did this for two months before I realized I made a mistake and went back to working for Echo.

Cons

Hiring took a while due to unforeseen circumstances, but was well worth the wait Rarely, but sometimes, shifts will change to similar times but different locations - be prepared to be flexible During off-season can be difficult to find work, but that goes for the whole industry - I think Echo is better than most due to having clients like Microsoft Not a good choice for people looking for in-house advancement opportunities, but definitely a good place to improve or learn new skills, make professional contacts, and experience what it's like working at a bunch of different places

2.0

22 Nov 2016

Very poor management but great for people who have other jobs and want to make a little extra $$

Food prep, cook, server, bartender, barback, dishwasher, coat check

Recommend

CEO approval

Business outlook

Pros

Flexible schedule - everything is done online. $18/hr for entry level position. No drug tests. Most events are fun and working alongside my teammates has almost always been an excellent experience. Great work ethics and teamwork. You often get fed at events.

Cons

Offers benefits (health, paid time off, 401k match, Orca card) but can't actually give them to employees as none of them are even set up yet. Poor communication with staff. Management is very difficult to get a hold of and rarely responds in a timely manner. Often shifts will change (in times, locations, uniform requirements, etc.) with only spam-like emails as notification. Events are often far away and company does not compensate for travel time or parking. The owner of the company is often rude, dishonest, and will try to guilt-trip you into taking a shift you can't work. We receive many passive/aggressive group messages that we are not doing good enough work which only serves to discourage staff and decrease morale. Rarely is there a note of genuine appreciation and encouragement.

Echo Hospitality Response

8y

Thanks for the feedback, but we would like to set the record straight on a few matters. We do offer benefits, and they are explained at orientation. This employee might be confused because we initially offered health care, but had very low enrollment, so we explored the idea of converting to an Orca card, but ultimately decided against that after conducting an internal poll and not everyone was excited about that option. So instead we decided to allocate those resources into larger staff appreciation events, and by rewarding our best team members with raises and accelerating our timetable for moving our starting wage up. We are on track to do just that this year, and we are really excited about it. The 401k match (technically an IRA) continues to exist and is available for any team member interested. This is, and will continue to be, and opt in program, because we recognize that not every employee is in a position to have some of their pay directed to long term savings, and it is not our right to make that call for them. Paid time off automatically accrues for every employee, not just those who work in Seattle, because we had this policy in place before the law and for all of our team. We are sorry you felt that way about our communications and appreciate the feedback. We disagree that we are difficult to get a hold of; we are diligent about responding to pressing issues immediately. Sincerely, Megan Russell Founding Partner Director of Operations Page Russell Founding Partner Director of Strategy

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