Edelman Reviews

3.4

60% would recommend to a friend

(3,498 total reviews)
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Richard W. Edelman

56% approve of CEO

41% positive business outlook

Edelman has an employee rating of 3.4 out of 5 stars, based on 3,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

3K reviews
1.0
21 May 2020

Toxic environment

Recommend
CEO approval
Business outlook

Pros

Edelman offers the opportunity to work on big brands, which is good for your CV. The Sydney office is very nice which is a good thing because you'll be spending a lot of time there. The staff are given occasional lunches paid for by the company.

Cons

One of the previous reviews captured perfectly what it's like to work at Edelman in Australia. The prestige of the company is no doubt a drawcard for many potential employees, but once you're in, things quickly turn sour. Potential staff are sold a dream of work-life balance, their desired clients and strong mentorship and development. This is why they accept pay that is far below industry average. Once they join, they are told "business needs have changed" and they're placed on accounts that were never mentioned during the hiring process. Staff are constantly over capacity, and are often too stressed about deadlines to use the bathroom or go downstairs to buy their lunch. If they ask for time-in-lieu, they're told it's their own fault for not getting their work done within business hours even though there's no possible way this could be achievable. Somehow, the leadership team manages to get away with behaviour that'd get you suspended at school. I've never seen so many people have mental breakdowns or simply burst into tears from the constant bullying that goes on. An Associate Director in the brand team has been consistently reported for bullying junior staff, but the rest of management turns a blind eye to this conduct or makes excuses. Astonishingly, Edelman purports to be a champion of mental health, commonly discussing its importance in the media. Yet, behind closed doors, it's totally acceptable for an Account Director to yell at an Account Coordinator during their first week in front of the entire team. If you are considering a role at Edelman, please think very carefully. The PR industry has a high turnover but Edelman is really something else. Over the course of a few short months, an entire account team resigned due to the horrible working conditions. There are other agencies out there that that will treat you with respect. Treat you as a human being and not an object to be chewed up and spat out.

1.0
25 Feb 2020
Recommend
CEO approval
Business outlook

Pros

The free bread and milk was about as perky as this place gets

Cons

Where to begin with this place... I'd simply say, don't waste your time here. After hearing that nothing has changed at Edelman Sydney, I felt I needed to write this review and I hope it helps someone internally take action, or if you are job hunting, please reconsider. While it used to be a company that did some brilliant client work and decent internal moral compass, Edelman Sydney has simply lost touch, internally with their people and externally with their clients. Firstly, you will be underpaid. Promotions are infrequent and usually only a few grand at best. You will always make more money elsewhere. They will tell you it's because of the awesome experience and the exclusivity or working at Edelman, but please know it isn't the case. There are plenty of great agencies that will pay you more, with better perks, decent hours and less bullying. DO not accept less money for a 'title change' - really, that's just what's on your linkedin and email signature, but do not let this place justify an insignificant pay rise as compensation for a new title, that's just one of the ways they keep you stringing along. HR is simply out of touch. They are so ill-equipped to deal with a modern workplace. Their behaviour towards staff with mental health issues is completely unacceptable and goes about as deep as saying 'I understand' and referring you to a counselling hotline, rather than directly dealing with the issues at hand. For an agency that rolls out senior individuals out to promote how they are mental health leaders... it's simply not the case. Look inside your agency before you start campaigning for a value that you truly don't live, then jump back on Mumbrella and preach about it.

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Edelman Response
6y
Firstly, I’m so sorry you had such a poor experience with us. We take the mental and physical wellbeing of everyone who walks through our doors extremely seriously and so would never want you or anyone else to leave us feeling this way. If you would be comfortable doing so, we would like to discuss your feedback in more detail to hear more of your thoughts on how we could improve. You can reach me on Lynnette.edmonds@edelman.com.
1.0
3 Feb 2019

Major changes needed

Recommend
CEO approval
Business outlook

Pros

Great views from the office

Cons

A VERY cliquey culture where a lot of whispering about others goes on CEO has a passion for sacking people HR headed by someone stuck in PR in the 80s

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