Edge Communications Reviews

2.8

37% would recommend to a friend

(66 total reviews)

Michael Ford

33% approve of CEO

36% positive business outlook

Edge Communications has an employee rating of 2.8 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Edge Communications employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

66 reviews
1.0
25 Apr 2016

Ever heard of the term "Lipstick on a pig?"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They attract you with above market starting salary.

Cons

Their intellectual property is anything but innovative (or premium) and to be honest, feels more like a hobby than anything else. None of their "proprietary" software works as claimed. Their business plan changes frequently. They are suffering from an identity crisis. They might as well promise to "Provide any service to anyone, in any way". One of the worst things about working here, is trying to explain to others what Edge "does". The Employee to Customer ratio is approximately 15-1. This wouldn't be the case if Edge truly cared about acquiring and/or sustaining Customers. Edge seems eerily similar to other failed "Cash Grab" endeavors associated with Edge's founding members, such as Prism, Starbelly, InnerWorkings, etc.

2.0
7 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Good and knowledgble employees at the Individual Contributor level. There are a lot of great people who work here and you'll make friends with some very smart and knowledgeable IT guys. - Some very good Directors at Edge. I think the place is basically held together entirely by the directors. - In security, you'll learn a lot about firewall management, SIEM, Vulnerability Management, security awareness training, etc. A great job to learn about security. - Security does hire from within. If you're interested in security. Get a job here at help desk, Work on some security certs, then apply for security jobs when they post them internally. There is enough turnover that you'll get hired eventually. - Management was pretty decent with making sure we get any PTO requested.

Cons

1) CEO is way too concerned with individual contributors at a micro level, rather than concerning himself with high-level business needs and direction. He literally installed very bright fluorescent lights throughout the office and put lock boxes around the light switches to prevent overnight crew from turning off lights on the off-chance of them dozing off. While I understand why he wants to do this, it seems like a waste of his time and talents. Also, he does this strange thing where he'll try to catch employees "not working" by taking indirect routes around the office to sneak up behind them and catch 'em in the act. Its very strange. There is a ping pong table in the break room. I'd advise against using it, as I'm 90% certain its a honeypot placed there to catch employees he finds are lazy. 2) They completed dissolved the NOC because they were too efficient, so naturally, ticket times were very short. They then made the SOC do all the work the NOC was required to do, only to later re-establish the NOC. Obviously, they didn't reach out to the previous sysadmins they let go, because then they'd have to admit they messed up. A very bizarre business decision, indeed. 2) Pay. For Security, expect to start between 50 - 60k. After a year of experience you can get a job anywhere else for 70k+. Do not be silly and stick around for more than a year for some false sense of loyalty to a company that demonstrates over and over again that they don't care about their employees. 3) Benefits. No 401k match. Also they raised our healthcare premiums. No annual bonuses. Very little education reimbursement.

1.0
4 Aug 2016

Stay away at all costs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is above average, but not worth the torment. Everything else about the company is negative.

Cons

CEO is more worried about the color of your pants and socks than making the company profitable. You are required to wear uniforms to work EVERY DAY, with no exceptions. Most people in the company are miserable and hate coming in to work. It is by far one of the worst company cultures I've ever seen.

Viewing 1 - 3 of 66 Reviews

Glassdoor has 69 Edge Communications reviews submitted anonymously by Edge Communications employees. Read employee reviews and ratings on Glassdoor to decide if Edge Communications is right for you.