Some insights - Anonymous employee ADP Employee Review

3.0
23 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you believe in client service, ADP may be the company for you. They are revamping the service model to a team approach - which should lead to a collaborative experience for employees. You can usually find a good work-life balance (although that may depend on role) - with the flexibility to work from home when you need to, e.g. for doctor appt's etc. However, they are starting to pull back on regular work-from-home arrangements.

Cons

In the 15+ years I worked at ADP they routinely implemented RIFs only to turn around 6 months later and start rehiring again. I always believed this was done for accounting purposes, not bone fide business reasons. In 2017, ADP is undergoing extensive lay-offs, closing offices around the country, and adding new, or building up existing hubs in Norfolk, Orlando, El Paso, Tempe, Alpharetta, and Elk Grove - and offering relocation to only a relatively small number of affected employees. ADP has no program or means to assist laid off employees find another job within the company - its all up to the affected employee. Nor are affected employees given any additional consideration in finding another position. I've seen this over and over again over many years and many RIFs. Also, there is a lot of turnover in senior leadership positions. It seems, a leader comes in, sets a direction and before the vision can come to life, the leader leaves, another comes in and another direction is taken.

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ADP Response
8y
Thank you for sharing your experiences. Please note that we do offer external outplacement through Right Management to all associates. If you wish to share additional information or insights please contact us at adp_talent_community@adp.com

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Pros

Uncapped commission and great freedom

Cons

It’s a grind but worth it

2.0
15 June 2026
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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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