sloppy ethics, low integrity, very bad place - Payroll Advisor ADP Employee Review

1.0
26 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Learned some great customer service skills. Coworkers (worker bees) are all nice and caring people. Teammates were great

Cons

ADP does not keep its promises; rests on the laurels of the brand name. Obtained no marketable skills after working there for years. New hires are given full responsibility of client load way too early, makes for angry clients. High turnover. Clients endlessly complain about both softwares. Workload is 2-3 times WAY too heavy for all employees and in all departments. Very stressed employees.... If you care about quality or accuracy, this is NOT the place for you. 4 1/2 days/wk of high stress, 365 days/year. New stuff is thrown at employees without training to figure-it-out later, work out bugs later. Company makes sloppy mistakes on a global scale. All departments understaffed and over worked. "18 months learning curve" tells it all. If you are over 40, you'll be lonely. Considering the office location, not much ethnicity either. Office cubicles are a depressing beige, call center environment. Management plays headgames, doesn't know what the underlings do. Psychological drama nonsense from management

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5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are available to employees

Cons

None at this time Thank you

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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