No consistent work life balance in Implementation - Payroll Implementation Specialist II ADP Employee Review

2.0
5 Oct 2020
Recommend
CEO approval
Business outlook

Pros

The people at ADP are wonderful. Easy to get a long with and there is a lot of fun to be had. Great company culture and in office benefits like onsite gym, doctor, food court, game room, side rooms for privacy, rising desks, and team oriented events. Decent amount of time off, when you can take it. The role is challenging and the job itself is a good one.

Cons

The implementation department has no caps for the amount of work they give their specialists, especially payroll. The pay is not competitive, especially for how much work is given and skill that is involved to do the job successfully. Burn out is pretty typical and it is easy to feel taken advantage of. They say they care but their actions to alleviate work load do not demonstrate the buzz words they throw around. And they do not reward often or well enough to make it feel worth the stress.

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ADP Response
5y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

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5.0
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Pros

Benefits are available to employees

Cons

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2.0
15 June 2026
Recommend
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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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