Great product and training, and you better be on top quickly! - TotalSource District Manager ADP Employee Review

4.0
3 Mar 2011
Recommend
CEO approval
Business outlook

Pros

ADP has great training programs, as recruiters around the globe have recognized! TotalSource is a great product and is easy to believe in if you have business savvy at all. It is also the fastest growing Employer Services product at ADP. Great people, great colleagues.

Cons

You will be managed to a number on a weekly basis - activity is key (which all good salespeople know). When you gain a year or two of tenure, if you are well above your quota but not closing business at the frequency that management wants to see - it will be a performance issue. If you are struggling to get your number on track, the help you will receive will be limited unless you are still within your first 9 months. Development consists of trainings mainly - then you are on your own. You will be competing with other Business Units CONSTANTLY. Though the mission is to form unity and work together, some people will not want to work with you and TotalSource reps always lose. Major Accounts reps believe that they own your territory and compete constantly to gain access. Small Business reps believe that the sales process should be quicker and don't take the time to figure out how to work with you 80% of the time. These partners will be positioned as lead generators to you in the interview process - know that there will be a ton of work on your part getting them to work with you, and in order to succeed you will share credit when it may not be due.

Explore other reviews about ADP

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

work life balance continued education opportunity

Cons

segmented internal departments some unreasonable client escalations

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

See reviews by: Helpful|Rating|Date|All