Employees are undervalued - HCM Consultant ADP Employee Review

2.0
10 Aug 2024
Recommend
CEO approval
Business outlook

Pros

They have potlucks to celebrate us but we have to bring the food?

Cons

According to Maria Black, we had a record breaking FY2024 some of the best numbers they have ever seen. Yet our bonus? We qualified for a 0.65% and our of the goodness of their hearts they gave us an extra 2%. Consultants are overloaded and overwhelmed, Many departments are understaffed causing delays in service to clients so we as the front line have to deal with the frustrated clients. We used to get incentives all the time like shirts and yeti cups and gift cards. Lately? Emails saying we purchase our own tshirts. Managers used to walk around with the snack cart at least but all that has stopped and now our bonuses are the worst we have ever seen yet we have had the best numbers they have ever seen? The pay compared to companies like ukg and paycor is low and they amount of accounts they promised we would have is now almost double. I saw many people asking for resume help since our bonuses were announced and I hope everyone finds a place they are truly valued to work.

Explore other reviews about ADP

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great friendly nice environment I like it

Cons

Stressful a lot of work small business owners are tough

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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