Intense. But salaries and promotions depend primarily on who you know. NOT A MERITOCRACY! - Regional Manager AIG Employee Review

1.0
26 May 2012
Recommend
CEO approval
Business outlook

Pros

A lot of specialists within their niches. Significant authority at the local level allows you to get the deal done.

Cons

Totally bogus review and compensation systems. The culture is more about who you know rather than what you know. You can really hurt yourself by trying to be a team player because if you don't exceed your personal goals, even if you sacrificed for the good of the team, the forced distribution in their employee review system means at best you will be graded as needing improvement (a 4 for developmental). Once you're graded low, forget ever moving up or transferring to another position. Check their Compny website for job postings. They now include the requirement that you have to prove you exceeded you performance objectives. But most often your objectives were subjective and you were forced, due to politics rather than merit, into their artificial distribution grading system. Managers that know less than their staff but take the credit for positive results while blaming negative results on ther staff. Efforts at portraying themselves as concerned about the employee's well being and work-personal life balance is pure bull.

Explore other reviews about AIG

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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