Disappointed. This is your typical corporate america company. - Claim Examiner AIG Employee Review

2.0
30 May 2014
Recommend
CEO approval
Business outlook

Pros

Co-workers where great, made a lot of friends which has nothing to do with the company so on to the company. The 401K plan is great, still have a retirement plan which was nice, decent health benefits, good PTO policies. A e-work environment allowing some to work from home.

Cons

Very poor management, found that management spent more time informing us what we needed to do than managing what was coming to us never thinking that if they managed what was coming to us they wouldn't have to inform us what we needed to do as if we didn't know what we needed to do anyway. There is also favoritism within the company which will effect your personal growth. The company is top heavy in all of it's management, there is no support for the workers, therefore not allowing the worker to succeed and working them long hours. There have been no raises in the last 3-4 years but STI, short term incentives, which were small bonuses if you met 100% of the goals on your performance review, no room for improvement. Most employee's thought raises would return after the government was paid back but this didn't happened just the opposite, lay off's began to increase the stock price.

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5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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