Decent place to gain work experience - Service Dispatcher Academy Fire Employee Review

3.0
7 July 2025
Recommend
CEO approval
Business outlook

Pros

Decent place to get job experience The people are nice Great place to learn multitasking

Cons

Very disorganized Will push for job completion for billing purposes and sometimes will not care if the job was properly done Constant issues with vendors making the job more difficult than it should be

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Academy Fire Response
10mo
Thank you for providing your feedback on working at Academy Fire. We are proud of the great people on our teams and the engaging workload our employees accomplish. Please do not hesitate to reach out to the local HR team if you would like to discuss company processes or provide any further detail on ways Academy can improve.

Explore other reviews about Academy Fire

5.0
15 July 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment. Room for advancement.

Cons

None that I can think of

3.0
31 May 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay and you can meet some great people. A good job to get for a stepping stone not for a long time.

Cons

Typical day at work is assisting your vendors and customer with necessary work orders. There are a lot of people in management that should not be. They do not know how to properly manage their teams. If you need help with something they don’t help unless you are willing to “suck up” even if you know what they are doing is wrong. The training is no good they don’t help you actually learn anything. They’re not willing to give more help when needed they would rather get down on you. They are not parent sensitive. Some managers are better than others. There are some that are understanding and a lot that aren’t. A lot of the people you work with are pretty coo, it’s more management that you’ll have an issue with than anything. Hardest part of the job was the management. The most enjoyable part was the relationships you would be able to build with the customers and vendors. You will have to learn as you go. There is no real work life balance. For them the job comes first no matter what. If you’re looking to find something to do in retirement, have no children or really need a job. Got 3 stars for the customers, some employees and vendors and the experience I was able to teach myself working on the job.

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Academy Fire Response
1y
Thank you for providing this feedback on your experience working at Academy Fire. We continuously strive to be an employee focused company that supports everyone wholistically both at work and at home. This includes a constant review of our company provided training and development programs available to employees, including management and senior leadership. Please consider reaching out to Academy Fire's Human Resource Director directly to discuss your experience in further detail.
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