Customer service is NOT modeled at this agency - Anonymous employee Adecco Employee Review

1.0
21 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I got hired- I had to go through them for the company that hired me

Cons

Recruiters do not return phone calls. Upon arriving 10 minutes early for my "interview" (aka paperwork) I was asked to wait outside in the desert heat while they finished a meeting because they apparently did not have a space private enough to hold a meeting in. I was asked to come back a second time to finish up paperwork only to find that I had no paperwork to complete. Both times I went to the office my presence was barely acknowledged and I was not informed why I was waiting for 10-30 minutes while the recruiter I was to meet with finished other things. When I complained of the poor customer service the response I got was a lengthy explanation of what had occurred and ZERO apology. The closest the recruiter got to an apology was conceding that I was correct that they needed to improve their customer service. If I had not been hired for a specific agency I would not feel comfortable accepting work with companies Adecco works with because their lack of professionalism is a reflection of the companies they hire for.

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5.0
19 June 2026
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CEO approval
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Pros

Great way to work at exciting clients

Cons

Limited benefits and no paid time off for holidays

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing I can think of

Cons

Terrible Job recruiters and they waste your time with non-important bull just to string you along. Made me take some assessment 4 times to give me an interview just to deny me in the end. Literally a scam company and I should be compensated for the amount of time I have had to put in just to get nothing. The company is scammy as well and pay you nickels and dimes but expect you to be time efficient and reliable.

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