Pros
I think the company does good work, puts out good products, and generally benefits our clients - we aren't just scamming or selling ads, but we put out a product that just helps the system work. When we screw up, its generally because we treat our clients too good - giving them freebies, giving them white glove service without getting a thank you from management. The business is in a fortunate position to take advantage of the self inflicted screw ups of our competition, so it will continue to grow and be profitable in spite of itself.
Cons
The company will eat and burn every ounce of passion that you might have. The business does not care one iota about helping employees internally advance or skill up - you will be jammed into a job and HR will actively discourage you from trying to advance internally. The company prefers to hire randos from outside over growing internal talent: I can think of multiple times when someone inside the company advocated for a new position to be created - only for the position to be created by surprise so that no one internally is informed, and recruiting can bring some fresh graduate MBA in instead (before the person who suggested the position be created is even aware it was created). Sales is the only department that gets love, I assume because it directly brings money in the door. Every other department is purely viewed as a cost center You should expect annual raises to be lower than the rate of inflation. This company rewards firefighters over proactive action, because it refuses to spend a penny more than needed. The company constantly relies on duct tape and bubblegum to patch things together and make them work. Further, no one at this company is interested in being or making friends, so if you are looking toward work for *any* of your social needs, you will not find them here. People are only interested in going into work, being quiet, and going home - the company is extremely isolating (and I'm talking about before the pandemic), which in turn has contributed to years of suicide ideation for me.