Understanding management, but low pay and micromanagement - Unemployed, Laid Off Advantmed Employee Review

Working autonomously Shows appreciation (sometimes)

Track you w/ AI Rush you

None to speak of ....some people are exceptable

Constant change... lots of complaining from managers.... no empathy from managers.... always harping on what's not being done versus what is being done correctly...... no pay increases at all..... setting some agents up to fail to meet their goals......QA is a complete joke 🤣...... none of the QA team members are on the same page so agents will always fall below expected grade. Complete overhaul needed. Clients need to rethink before hiring this company.