Disappointing - Technical Support Engineer Akamai Employee Review

1.0
16 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Free lunch on Monday and Wednesday Good benefits Very good salary and bonus package

Cons

Too much micromanagement Very low retention rate in Support, more than 2/3rds leave within 6 months Clueless management and unwilling to learn from mistakes Lack of flexibility and compassion No training provided You are put in the highest pressure environments so failure on a personal and company level is imminent The company culture doesn't reflect in Support

Explore other reviews about Akamai

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Genuinely collaborative culture with talented, supportive colleagues across sales, marketing, and technical teams. * Strong work-life balance and flexibility compared to many companies in the cybersecurity industry. * Meaningful products and technology with a strong reputation in the market. * Employees are trusted to own their work without excessive micromanagement. * Good benefits and a people-first culture that generally prioritizes employee well-being.

Cons

As a large organization, decision-making can sometimes be slow and require alignment across multiple stakeholders. * Organizational changes and shifting priorities occasionally create uncertainty. * Cross-functional processes can be complex, which can impact speed of execution.

4.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and good benefits

Cons

Managers are pretty terrible, they don’t have clear goals

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