Pros
Generous PTO - 20 per year. However, if you work in claims only a certain amount of Adjusters can be out at the same time so it can be hard to can PTO during the summer or holidays. Coworkers - The best thing about my job is the people. Everyone is really nice and always willing to help. WFH - We can able to work from home once a week as long as we are maintaining our work.
Cons
Little to no advancement in claims. The only way to move up in claims is if someone retires or quits and it would be considered a lateral move. Good position for short term experience but look elsewhere if you want a career with growth opportunities. As other review mention moving around to other opportunities - it is possible only if you're willing to relocate. Pay is less than the average. Absolutely no consistency by the managers. The managers play favorites and unless you're liked by him/her, don't plan on receiving any type of fair treatment. Recognition is based off of favorites and not work. Allstate recently laid off about 7-800 employees in the Auto department as many things have transitioned to being virtual. The layoffs were not done professionally and shows how little Allstate values their employees. Not sure if there were will be any layoffs in claims but there is talk about it. The job itself it overwhelming and can be stressful. Adjusters are given more claims than they can handle with little encouragement and recognition. Morale has been low in the whole office the entire time I've been at Allstate and management doesn't seem to care or do anything about it.