Poorly run call center - Anonymous employee Allstate Employee Review

2.0
22 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people who were employed there were nice.

Cons

Unfortunately the same employees were under paid and were not rewarded for quality work. You couldn't use sick days or PTO, calling in sick even if you had the days put your job in jeopardy. Very much a who you smoozed with work environment.

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5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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