Decent place to work - Senior Customer Service Representative Allstate Employee Review

3.0
14 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Management is very fair, can give feedback and opinions mattered We had a committee which gave feedback to manangement. A annual review of managers was done and uppper level reviewed the comments made and action was taken. Management acknowledged you every day. You were meet with monthly to discuss how you are doing. Dress code was casual if goals were met. Employees were rewarded for a job well done. The location was good and parking was free. Education was stressed and growth in the position. The benefits were good and tuition reimbursement was available. Able to pursue higher education

Cons

Time off was hard to get. If you missed more than 4 times you were written up in one year.

Explore other reviews about Allstate

5.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good culture, good people, good management

Cons

No major cons that I think of

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Commission and bonuses are satisfactory

Cons

Culture dynamics, weak lead ownership, weak management

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