Pros
Only pro is typically other employees
Cons
Where to even begin: No work life balance. You'll get switched from hourly to salary within 6 months, while more and more work is dumped on you. Expect to work 50-60+ hours per week and still be unable to keep up with workload, as mamagement keeps adding to your plate but never removing anything. Astronomical turnover. Entire classes of new hires starting every Monday for months on end. Great amount of PTO for new hires, but was recently capped. Don't expect to actually get to use the time off though, Mondays require more staff and it's near impossible to get one unless booked months in advance. Also don't forget, you will fall behind on vacation, your work piles up while you're away. Most stressful time ever is after having a day off. Benefits are awful for families, but passable for single workers. You still get assigned claims over the weekends. Just because you're not physically there, you still will have additional work waiting Monday morning. Pay is laughable when factoring in the number of unpaid hours you have from being salaried. You do not receive annual bonuses like other insurance carriers offer. Also, there are new changes in the pipeline with the new director in 2020, none of which benefit the employees. Every decision is focused on cutting costs and increasing company stock price. Horrible overall morale.