The Good, Bad, & Ugly - Claim Service Adjuster Allstate Employee Review

4.0
16 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Work and Family Balance is good. A new employee is given 17-20 PTO days based on position. Usually a new employee will get to travel to Chicago for a weeks worth of training. Everyone is generally treated with dignity and respect.

Cons

Everything is based on seniority, if you don't have seniority, you won't be able to use your vacation days when you want them. You basically get leftovers. The claims count is extremely high and if your contacts aren't made in a timely fashion, you'll get a "fair" annual performance review and hardly no pay raise. The extremely high claims count makes it almost impossible to hit numbers. There isn't any training on how to handle extremely high workloads, you're just expected to do it.

Explore other reviews about Allstate

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong brand recognition makes conversations with clients easier.

Cons

Compensation and commission structures can feel inconsistent depending on the office.

4.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Consistent, busy, and you get to help people through tough situations and educate others on what it means to be protective. I am set schedule M-F and off on weekends.

Cons

Prices are a bit higher, and depending on how big your office is, you will be on the phone all day and feel drained afterwards.

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