Claim Service Adjuster - Casualty Claims Service Consultant Allstate Employee Review

1.0
3 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Location if you live on Long Island. If you are a woman who likes to shop, will be embraced by all woman leadership team. Excellent opportunity for deaf claim employees (once you start answering the phones there, you will know what I mean). Great place for advancement if you can learn/parrot company slogans and are willing to serve on worthless employee councils. Third floor claim office has the best holiday luncheons - 2 six foot heros, 1 bottle of soda, bring your own napkins. Best bathrooms on Long Island, though - you'll need them.

Cons

Good training program initially; wait until they assign new files, start the phone calls as well as weekend, nights and holiday duty. Sane people only make it one year. Similar work expectancy as the Red shirt security people in any Star Trek episode - rarely do they make it past one episode. Similar to CIA waterboard interrogation.

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5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

1.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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