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American Profit Recovery

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Things To KNOW Before Taking The Job - Anonymous employee American Profit Recovery Employee Review

1.0
4 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Set schedule M-F, some of the managers are fun an have a sense of humor and care about their employees, employee week is AWESOME, Barry seems to be a nice guy with all the charity work the company does for the area.

Cons

Everything I am about to state is based on true events which is why GOOD employees LEAVE every 6 months and why they cant keep most employees longer than 3–4 weeks. They hire you within 2 days to put you in a situation where they know you need a job and get you in so its harder to leave. They’re not upfront about commission/pay scale during interview process: In the first interview they condense the entire collection industry in 40 minutes (skipping over the most important details). Most people looking for job opportunity know NOTHING of the collection industry. In that 40 minutes they tell the interviewer that you earn commission when you collect $5500. At first you think “okay I’m up for the challenge, it sounds reasonable”. Then they dont discuss the pay scale with you again until they have a “team meeting” for the new hires 2 weeks into the job. RED FLAG. What they SHOULD tell you in the interview is for you to see a cent of commission, you TRULY need to collect $11,000. They would make the argument that the company only receives 50% of what is collected so thats why they said $5,500 in the interview. I would not have accepted the position if they were 100% honest in the interview process. They have employees that have been there for years because they are paid different than new employees that are paid $10 an hour and told NOT to discuss pay with anyone so new hires feel that $10 per hour is the norm. They are NOT a corporration but they try to run it as one with little to no sympathy and compassion when people have health or family emergencies as if “their hands are tied”; “We need to let you go, you were late today even though you told us you had to go to the dentist for a toothache.” “You were late last week by a minute and today by 30 seconds, this is your final warning. “ “Your pregnant wife’s tire blew out on the way to work so you had to go help her? Pshhh if your late by 1 minute again your fired.” Instead of hearing their employees out when they seek hirer wages for their work because they deserve it (some employees out perform managers) they get angry and say “you can work as much overtime as you like, dont complain”. Just because you work overtime DOES NOT MEAN you will collect more either, sure it sets you up for THE POSSIBILITY of collecting more but at the end of the day as an employee who regularly worked overtime ALWAYS hitting commission I am telling you its a waste of time unless you have nothing outside of work to look forward to. It’s the “tie a carrot to a stick” and see if they ever learn. This is late stage capitalism at its finest people.

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American Profit Recovery Response
7y
Thanks for the posting…I think :) Our policies and pay structures are in place to ensure fairness and proper treatment for our entire staff as opposed to case by case scenarios. For privacy reasons, we don’t publicly discuss the handling of employee personnel issues and this, in itself, can sometimes lead to individual assumptions. Our company’s take away for this poor rating is that we did a sub-par job communicating how some of our policies and pay structures work to this ex-employee and we assumed they had an accurate understanding. The result clearly led to this ex-employee believing things that are simply not accurate. We conduct anonymous employee surveys and try to conduct exit interviews to provide a platform for constructive criticism and employee feedback. We have to assume that circumstances did not allow an exit interview for this individual or they participated and did not feel comfortable sharing these perceptions. None-the-less, we would gladly welcome a phone call or meeting to discuss any of the items outlined in this review. Obviously this review is far from what we would expect or want but we do appreciate the feedback and will continue to make American Profit Recovery a great place to work.

Explore other reviews about American Profit Recovery

5.0
5 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Very open, honest environment Upper management doesn't act like they're better than you Managers are very supportive Unlimited overtime Great benefits package, including Aflac Great training Guaranteed base Fantastic commissions brackets

Cons

The base rate may be difficult for some people to live on until they start making more commission

5.0
12 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. They truly care about the success of their employees! From training, to ongoing attention, to incentives, recognition, rewards, allowing early outs around holidays, etc. they have an entire week (Employee Week) that is dedicated to us. Breakfast made by the owners, lunches, bowling, tigers game,. contests throughout the week for prizes, trivia with the chance to win additional prizes, including a trip to Vegas!, team events, picnic, photo booth, etc....... it's an awesome week! 2. The income and growth potential. Overall, they are a relatively new company (14 years) and are continuing to grow and build the company. In my department, you have the ability to continue to build your income and also have advancement opportunities. It's exciting to have a say in your own future. 3. Benefits: They provide a good health, dental and vision plan AND also offer 401k with a match! Although they do not pay 100% of your benefits, they try to cover any increases that happen each year. They have given each employee a year end Holiday Bonus which amounted to $100 per year here, up to $500 !! 4. Overall, it is simply and truly a family atmosphere. This is my favorite part of the company. There are people that go out of their way to help and ensure you are successful, and I'm not just talking about managers. You become friends with your co-workers.

Cons

It's hard to think of Cons, but would be nice if they could cover a bigger portion of benefits.

1
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American Profit Recovery Response
7y
Thanks for the great review!
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