Everything I am about to state is based on true events which is why GOOD employees LEAVE every 6 months and why they cant keep most employees longer than 3–4 weeks.
They hire you within 2 days to put you in a situation where they know you need a job and get you in so its harder to leave.
They’re not upfront about commission/pay scale during interview process:
In the first interview they condense the entire collection industry in 40 minutes (skipping over the most important details). Most people looking for job opportunity know NOTHING of the collection industry. In that 40 minutes they tell the interviewer that you earn commission when you collect $5500. At first you think “okay I’m up for the challenge, it sounds reasonable”. Then they dont discuss the pay scale with you again until they have a “team meeting” for the new hires 2 weeks into the job. RED FLAG.
What they SHOULD tell you in the interview is for you to see a cent of commission, you TRULY need to collect $11,000. They would make the argument that the company only receives 50% of what is collected so thats why they said $5,500 in the interview. I would not have accepted the position if they were 100% honest in the interview process.
They have employees that have been there for years because they are paid different than new employees that are paid $10 an hour and told NOT to discuss pay with anyone so new hires feel that $10 per hour is the norm.
They are NOT a corporration but they try to run it as one with little to no sympathy and compassion when people have health or family emergencies as if “their hands are tied”;
“We need to let you go, you were late today even though you told us you had to go to the dentist for a toothache.”
“You were late last week by a minute and today by 30 seconds, this is your final warning. “
“Your pregnant wife’s tire blew out on the way to work so you had to go help her? Pshhh if your late by 1 minute again your fired.”
Instead of hearing their employees out when they seek hirer wages for their work because they deserve it (some employees out perform managers) they get angry and say “you can work as much overtime as you like, dont complain”. Just because you work overtime DOES NOT MEAN you will collect more either, sure it sets you up for THE POSSIBILITY of collecting more but at the end of the day as an employee who regularly worked overtime ALWAYS hitting commission I am telling you its a waste of time unless you have nothing outside of work to look forward to. It’s the “tie a carrot to a stick” and see if they ever learn.
This is late stage capitalism at its finest people.