Bad JuJu - Anonymous employee Amwell Employee Review

The pay is pretty good and you don't really need to think for yourself because your management team will edit all your emails before you're allowed to send them to customers! They practically do your job for you! Not sure why they pay you to just forward their emails, but you can't look a gift horse in the mouth! They also recently took away all access to most tools you need to support customers in a health care setting so when people need help you don't have to do anything, because technically. . . You can't! Makes your job way easier, besides getting yelled at by the customers for all the stuff you can't help them with. Free snacks! You can't stress eat your way to a bigger pant size fast enough! Can't wait for that new wardrobe this summer! Quiet Time! Just imagine sitting in a cube with someone and not ever talking to them, except when you lean back in your chair and accidentally hit theirs. There really isn't any time for socializing, and it's actually frowned upon so if you're an introvert this might be your dream job. Free iphone! It's great because you can (and must) respond to all emails immediately. Unless it's from a customer and you're new, then you need to forward your response to management and stand by for edits (see paragraph 1). Cutting edge medical technology! Minus the fact that you can't E-prescribe medications while checking allergies or chronic/acute problems. And you can't report on 1/2 of the information recorded during a visit because it's not discrete data and you can't customize your favorite medication orders or common diagnoses, or see relevant lab results, but you CAN bold, italicize and underline ANY text, which is pretty darn neat if you ask me. Travel! If you have a position where there's travel, it's a great opportunity to see places you've never been! Like the inside of Hampton Inn's in Florida or Arizona! When you're traveling you still need to be 100% responsive to emails and calls from other clients. But the hotel will sell and mail post cards for you, so you're friends and family will think you're having fun. (Unless you live with them and they hear you crying in the shower most days) And finally, people you can really go to for help! I was once told that I was interpreting someone's "tone" wrong in an email because I'm a female and we have different "emotions". This is the kind of clarification you need to stay motivated when you're new on the job! I honestly can't give this place enough praise, I miss it like people with Stockholm Syndrome miss their captors.