Good pay and benefits, but stressful call environment - Customer Support Apple Employee Review

I am inspired by the technical expertise I see at the leadership level. People are collaborative. And the work is really interesting.

Some business operations processes are not built for scale, causing a lot of wasted effort

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care