4.0
10 Nov 2011
Current employee
Salt Lake City, UT
Recommend
CEO approval
Business outlook
Pros
Apple has the absolute best culture in the business, hands down. The benefits are amazing especially for such a low position in the company. You work from home which is very nice on gas. Benefits include tuition reimbursement, fitness reimbursement, Internet reimbursement, medical, dental, vision, 401k plans.
Cons
This job is very near the bottom of the totem pole. As a technical support advisor you hear every complaint from both the customer as well as management. Most people expect apple products to be perfect which wears on you. The pay is average.