AHA/ At Home Advisor - Applecare At Home Advisor Apple Employee Review

1.0
5 Nov 2018
Recommend
CEO approval
Business outlook

Pros

-Competitive pay -Good Benefits -Stock Plan -Employee Discount -You get to work from home which has certain perks

Cons

-Shift bids happen every 6 months which leaves a very long time to be stuck with a schedule that is not conducive to your home life. - Frequent Team Manager changes which can be frustrating as each one has certain ways they like things done. This means that tools or skills that one manager coaches you to use, the next one may coach against it based on their personal preference. -You WILL work at least one weekend day and just about every Holiday -The shift bid process is antiquated and leaves minimal room for flexibility. -You will start to feel very isolated if you get placed on a team with a Team Manager is who doesn't check in or promotes inactivity in the Team Chat Room. -Be prepared to get emails from the CEO about Apple's political stance on certain things and then be even more prepared for the customers to contact you about things that are beyond your control so you can be the verbal punching bag

Explore other reviews about Apple

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Great communication and will really help you and guide you during training

Cons

Managers can sometimes be a a little much but they are very kind and friendly.

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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