AppleCare Technician - Tier II CPU Apple Employee Review

5.0
18 June 2010
Recommend
CEO approval
Business outlook

Pros

Cool company. Good ergonomic cubes with sit/stand workstations Lots of chances to get perks through selling Opportunity to advance to management and different departments Innovative work environments. Home Based agents

Cons

Pressure to keep call times to a minimum while keeping customer satisfaction high. You have to like working with the public. Lets face it, there are some ignorant people who can not follow directions

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5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

None that I can think of

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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