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      Customer Relations Advisor - Anonymous employee Apple Employee Review

      3.0
      11 Aug 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      • Medical Insurance - 100% from day one onwards • Pension Plan - Apple will match up to 7% of your contribution to the company pension plan • Product Purchase Plan - Discounts on the purchase of Apple products • Stock Purchase Plan - Discounts on the purchase of Apple Stock/Shares • Life Assurance - 4 times annual salary

      Cons

      - Aggressive Time Frame - As advisor your chained on your desk -tough working policy - you get incidents for being sick - managment create lots of pressure - Csat target of 90% even though nearly all of your calls are complaints

      Explore other reviews about Apple

      5.0
      23 June 2026
      Technical specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work at!

      Cons

      Was micromanaged and they track your stats all the time

      4.0
      28 Aug 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

      Cons

      ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

      1501
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