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      Apple reviews

      It's OK - Level II Tech Support Apple Employee Review

      3.0
      26 Feb 2024
      Level ii tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      -Good benefits -Good work-life balance -Stock plan -Decent management at the team level

      Cons

      -Continuously adding new repsonsibilities without an increase in salary -Some instances put us in untenable positions with customers -Upper management seems to pay lip service to the issues that affect the folks on the phone -No advancement to other positions for AHA (At Home Advisors) or other career opportunities, unless we relocate, and some of us simply can't do that.

      Explore other reviews about Apple

      5.0
      6 July 2026
      Software engineer (swe ii)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, good management

      Cons

      Very little PTO, demanding at times

      4.0
      28 Aug 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

      Cons

      ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

      1501
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