Not what it used to be. Best avoided - Genius Apple Employee Review

1.0
24 June 2024
Recommend
CEO approval
Business outlook

Pros

- Great perks (Health, Vision and Dental Insurance) - Good product discounts for both personal and family - Better salary than anywhere else in retail

Cons

- Work/life balance is non existent - Minimal support from management - Did I mention that the management is absolutely incompetent? - Scope for promotions is minimal unless you're a certain managers lap-dog - Company focuses too much on politics and not innovating like they used to - Completely inadequate training (I worked for Apple for over ten years and the Genius Bar training has been reduced to mind-numbing modules of digital training where you learn nothing, and absolutely does not prepare you for the job) - Customers are entitled and believe that they're owed something. They can be very, very rude.

Explore other reviews about Apple

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, good management

Cons

Very little PTO, demanding at times

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
See reviews by: Helpful|Rating|Date|All