Enterprise Technical Support - Enterprise Technical Support Advisor Apple Employee Review

3.0
28 Feb 2016
Recommend
CEO approval
Business outlook

Pros

You learn how much you are willing to put up with to work with the World's #1 company

Cons

Management is incompetent. Management is a series of walking EEOC violations. Beware if you are a person of color or a woman, the management staff is extremely hostile and misogynistic and any attempt to speak up WILL be met with retaliation. If you think you can avoid this by appealing to AppleCare's HR department, that is wrong. They will use every dollar of their team of talking heads to convince you that you deserved that discrimination. The Enterprise group is notorious for "black-listing" anyone who tries to step outside of their department unless they are a white male who goes to church with the Senior Area managers.

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5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Enhances multitasking skills, learn to communicate with people that have different perspectives

Cons

Working with multiple people at a time, stressful at times

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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