Pros
People on the whole are friendly and approachable. Work / Life balance is good with opportunity to move within the company. Salary and benefits are good.
Cons
'Re-org' has become a byword for the company that has re-structured far too often in recent years. Senior management do not treat everyone equally treating support staff - especially PAs as expendable and therefore not worth bothering to keep happy. IT systems and services both internal and external 'helpdesk' are slow, incompetent and unwilling to help if they can avoid it. Helpdesk in India has lead to many misunderstandings and time wasted. HR non-existent with new starters and slow verging on impossible to work with to sort anything. A collective groan goes up whenever HR has to be consulted as finding an answer or sorting a problem quickly or even within a week is virtually impossible. Recent re structure of moving London office to Luton and Cambridge in three months has left many dejected at the lack of consultation or understanding for staff.