Working at Aurora - Customer Service Representative Aurora Solar Employee Review

* Good culture of collaboration * Managers are very people-first * Quality code and up-to-date technologies * Product team really shined

* Managers pulled in too many directions * Pods sometimes felt siloed * Design team felt behind at times

-Strong team culture — worked with supportive, collaborative people -Flexible remote work environment with good work-life balance -Opportunities to handle complex customer and technical issues, which strengthened problem-solving skills -Exposure to both customer support and product-side challenges

-Lack of clear long-term vision for the team and product direction -Limited clarity on growth path and future opportunities within the team