No idea where we're going - Sales Engineer Avaya Employee Review

3.0
13 July 2016
Recommend
CEO approval
Business outlook

Pros

Work from home policy is great Embedded base is pretty loyal Day-to-day freedom to get your job done Base salary is solid Interesting work

Cons

Constant changes in upper management (senior VP level and secondary cxo suite) prevents initiatives/strategies from playing out Debt load is brutal and despite being the clear driver behind layoffs/furloughs management cherry picks stats to deny it as an issue in internal messaging. Layoffs don't seem to have much thought behind them other than the balance sheet - positions are eliminated that almost immediately require backfill Account managers are rarely knowledgable about what they are selling which puts a huge strain on the shrinking SE teams - management is either unaware of this or do not see it as an issue. Business partner community is coddled and can complain there way into being allocated resources, discounts and exceptions from certification requirements

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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