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      Avaya

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      Avaya reviews

      Great Product Company Despite Poor Leaders at Top - Product Manager Avaya Employee Review

      3.0
      4 Mar 2009
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great products, Very bright people in technical and middle-management ranks who have continued to make this company a leader in VOIP and Contact Center segments - despite many mis-steps by top leadership

      Cons

      Top leadership has no discernible vision or strategy to weather the current downturn or deal with changing dynamics within the telecom industry. This fact + Debt undertaken to finance pvt equity buyover is leading to continual layoffs and low employee morale.

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      5.0
      9 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      14 May 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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