Rest On Your Laurels, Enjoy The Compensation, Just Try Not To Think About How Bored You Are - Member Of Technical Staff Avaya Employee Review

3.0
8 July 2009
Recommend
CEO approval
Business outlook

Pros

Avaya has a very competitive compensation plan. They do not want brain drain to their competition. Avaya has a portfolio of well-known products that sit squarely upon the AT&T legacy. Avaya has the culture of a telecom company but the business model of an enterprise software company. Avaya has a new management team that is taking the challenges of building a new product portfolio very seriously.

Cons

After much transformation, Avaya is STILL held back by its own history. Fear is still the dominant reason why products do not evolve. Product managers seem to be risk-averse (nobody ever got fired for...). Innovation is seen as something that Apple, Google, and Facebook do... So execs often refer to these companies as fine examples. But Avaya itself is terrified of actually putting its own name on something new. I suspect that when Avaya management wants to create something new they probably hire a 26 year-old MBA who does a Powerpoint using Forrester and Gartner quotations and stick men. At the right moment, the youngster alludes to "social networking" and "open source", and the Avaya guys get all sentimental. If none of this bothers you, you should be fine.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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