When it was Nortel my experience was great, but once bought by Avaya focuses changed and employees downlplayed. - Technical Support Specialist Avaya Employee Review

1.0
14 June 2011
Recommend
CEO approval
Business outlook

Pros

Competitive benefits package Constant encouragement for professional development steady employment as long as you do your job and don't ruffle any feathers.

Cons

Restructured vacation plan which stripped of employees of their PTO and ultimately limited the amount earned. Management's focus on the bottom line has really taken a toll on the employees morale. Constant restructuring prevents there being any sort of consistency with this place which creates feelings of uneasiness. Although yearly reviews are performed pay raises are no longer contingent upon results therefore employees do not feel their hard work is rewarded. Bonuses are almost non existent and management's sentiment is "just be happy you have a job"

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

3.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

good work balance, great management

Cons

non good work balance, great management

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