Support staff needs better support - Word Processor BDO Employee Review

3.0
17 July 2019
Recommend
CEO approval
Business outlook

Pros

The culture is decent, and can improve upon it by hiring more people of color.

Cons

As a former member of the admin support team, the group needs better support from upper management and from HR in regards to handling conflict amongst one another and amongst the professional staff (Tax and Audit people). Admin support also needs better wages and better raises. Also, it should not be required for Admin support to complete performance reviews or to set goals, especially if there isn't a position above their current role that they can work towards (and especially if there are no positions being created for admin support can be promoted to).

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5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

It was a good place to work

Cons

Can be busy at times

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Compensation is OK. There are some really nice people in the organization to work with, but you have to find them.

Cons

If you are not part of the SWC "club" (company name prior to them joining BDO), good luck. Poor leadership!!! Practice lead talks to everyone like they are talking to a CEO, not relatable in most cases. No clear employee development plans. You are held accountable for things completely outside of your individual control. They stress incorporating AI into work strategy, but have no plan on what that looks like or how to do it and want everyone to formulate it because leadership has no roadmap. One has no control over where you want to take your career, yet you are expected to know everything, about everything. As a result, you become an expert of nothing! Work assigned rarely leverages skills, almost as if they throw darts to see who works on what.

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