Pros
Beautiful Campus & Great Students!
Cons
I worked in the Student Life department at Baker University and the overall experience was undermined by a lack of structure, consistency, and support. There was extremely high staff turnover, and because of that, staff often operated without clear supervision or leadership. Staff meetings were virtually nonexistent, and there was little to no communication about departmental updates, expectations, or changes. As a result, important information was often missed, and decisions felt reactive instead of strategic. The work environment was so relaxed that it became disorganized. There were no consistent rules, procedures, or accountability measures for staff. This created confusion and made it difficult to understand what was expected of us. Without leadership or clear guidance, the workplace often felt chaotic and unstable. Staff also felt unappreciated and not recognized for hard work. In addition, professional development was not a priority. There were no structured opportunities for training or growth, and very little investment in long-term staff development or retention. The lack of communication, guidance, and structure made the experience frustrating and unsustainable. I would not recommend this role to those seeking a professional or growth-oriented work environment.