Needs improvement - Customer Service Agent Ban-Koe Employee Review

Great Ownership, and Management that invest in your success.

None that I can think of.

Coworkers are genuinely really nice and they help you out. Paid hour lunch breaks were nice as well.

You're overworked and underpaid. There's a reason why there's so much turnover for a small company. Management is very toxic and unhelpful besides a few. As a new employee you're thrown into the fire with little to no direction. Also there is no performance reviews, so you're left to toxic meetings and little room for improvement. Also they don't match 401k which is rare.