Room for improvement - Customer Service Representative (CSR) Baxter Employee Review

4.0
12 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Overall benefits are excellent Numerous development resources

Cons

Long hours, mandatory OT Inconsistent management Politics and favoritism

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Baxter Response
4y
Firstly, thank you for all you do in our Customer Service team. This is a critical role in our supply chain. We appreciate you taking the time to share your insights and will ensure your comments are shared internally. We would also strongly encourage you to share your improvement recommendations and ideas internally. You're also welcome to reach out at BaxterCares@Baxter.com. Your feedback matters. Thank you for leaving a review.

Explore other reviews about Baxter

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. Overall truly enjoyed my time at Baxter.

Cons

None than come to mind

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Baxter Response
3w
Thank you for your kind words and for the impact you made during your time at Baxter. It means a great deal to hear that your experience was so positive, and we are grateful for the contributions you made as part of our team!
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work and only 8 hour shifts

Cons

They are understand but expecting you to work with three people. Also, they are starting to take away benefits, but not giving anything back. Also, they just changed our hours very odd hours that took an hours pay from everybody. They don’t offer even a bonus anymore for the lower employees only the upstairs people get the bonuses.

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