It's just okay - Technical Support Analyst Bentley Systems Employee Review

3.0
26 Aug 2011
Recommend
CEO approval
Business outlook

Pros

* Small software company where I worked was bought by Bentley 3 yrs ago as part of their 'acquisition mania'. They kept most of us and in the same little office, and I'm grateful to have a job in this economy. * Flexible about working in office or telecommuting

Cons

* Big big bureacracy. Leads to much confusion about policies and who's responsible for what * Colleagues not always friendly to 'lowly' Tech Support peeps * My BIG complaint: new tech support ticket tracking software was just implemented that tracks our every move. I have to tell it when I go to the bathroom! This is no way to treat people you respect.

Explore other reviews about Bentley Systems

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great welcoming culture. Everyone takes a personal accountability in you having a good experience. Great values and impact across the globe. Glad I made the move.

Cons

Could improve the onboarding and offer process to be more seamless.

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

good company good people good culture

Cons

unorganized for a large company

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