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Exciting ride that seems to be getting more fun daily... - ECommerce Business Consultant BigCommerce Employee Review

5.0
15 May 2012
Recommend
CEO approval
Business outlook

Pros

A new team of executives have been put into place that is awesome! They are all accomplished and smart, and while they want to grow the company, are dedicated to keeping a fun, laid back culture. Compensation has improved drastically, and new opportunities and positions are constantly being created. The office is comfortable, for the most part the people are truly great and the benefits are top-notch. The industry has unlimited potential and the company is poised to do great things. There have been a lot of new hires but the company still feels like a family in many ways.

Cons

Anything that used to be a detriment has been considered by senior management and honestly fixed to a surprisingly good resolution...better than expected. The only downside is its a start up; and things change constantly so you need to hold on because its a wild ride. But while some people do consider constant changes negative, for the people that love start up life you realize you would get bored if your workplace operated like every other stagnant company!

Explore other reviews about BigCommerce

5.0
4 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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