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Eye On The Prize - Anonymous employee BigCommerce Employee Review

5.0
19 June 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

BigCommerce is truly a go big or go home atmosphere. We are very, very quickly growing startup in an industry that has already proven to be incredibly valuable (just check out Shopify's stock price and IPO history). Better yet, we hear from customers daily why they prefer us over our competition. That means the only thing we need to do now is continuing investing in what our customers love about us, amp up the visibility of it all and follow Brent, our fearless CEO, into the upper echelon of tech companies. A few benefits: - A testing atmosphere where no idea is too big, crazy or impossible. We have strong competitors, and we need the best minds in the game to help us compete. Do you have it? - Unlimited vacation << to keep that brain in tip top shape. Work hard. Vacation hard. - Smart as all heck people << Work with some of the best folks in the industry, including the up and comers you'll be real glad you met in your career now before they hit it big and stop responding to random emails (You'll be a friend then, sooo they will respond to you!). - Respect << Passionate? Good. Most of us are too, and want (no, need) to hear the opinions of others. One rule though: Have a negative opinion? Come to the table with a solution, other option or new idea. What you say matters, and affects how things get done. - Customer focus << These guys are our biggest advocates, and we are working diligently to get their brands more well known, not necessarily ours. We work in the background sometimes, but are endlessly rewarded for it by customers making more than $50M in annual revenue online. No joke.

Cons

Honestly, not everyone at the company "gets it." There can be a lot of project management, with execution falling to the same folks. That's changing though >> quickly. Upper management sees it, and is taking proactive steps to stop it in its tracks. Again, it's about respect, and listening to folks. Brent is a great example of this at the CEO level, and he has filled out his exec team to be leader on equal foot with him. It's a positive, smart place to be, even on the hardest of days. Plus, there' always RA who is a cheerleader in a CFO suit :) This turned in to a positive...whoops....

Explore other reviews about BigCommerce

5.0
4 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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