employer cover photo
employer logo

A good starting place to gain experience - Anonymous employee BigCommerce Employee Review

4.0
5 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

BigCommerce offers a nice benefits package to all new employees, corporate events throughout the year, and unlimited snacks + a weekly catered lunch. Home to the best people I have ever worked with.

Cons

BigCommerce will pay you significantly less than what you're worth on the market. Pay raises are few and far between. Receiving a promotion should not be seen as an alternative to a pay raise, especially when you are already under paid. The culture is on a steady decline, starting to feel more like a number/stat than a person at this company. Some departments get the red carpet rolled out for them while others get the short end of the stick. Unofficial motto: do more, care more, and be more efficient while we pay you the same.

Explore other reviews about BigCommerce

5.0
4 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
See reviews by: Helpful|Rating|Date|All