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Really Great People - Instructional Designer BigCommerce Employee Review

4.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

I love the atmosphere and people working here. If you are looking for a progressive, inclusive, and generally down-to-earth place to work, this is it. The benefits, including flexible PTO, WFH remote options, and great healthcare are such a plus. I always had good interactions with people outside my team. The pay as well is in range and sometimes a little more than what is traditionally offered for my role. Super great work/life balance as well.

Cons

The biggest downside is the constant upheaval of company direction based on poor earnings year after year. I was laid off during my third year of working for them, and every year they did a round of layoffs, getting rid of 8-10% of employees. After layoffs, there'd be lots of process change, focus change, and it was hard to know which points-of-contact had stayed with the company. Don't commit to this company and expect any sort of stability. While you'll be supported during your time there, I expect future yearly layoffs along with all of the rapid changes that happen after.

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BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please email us at ta@bigcommerce.com.

Explore other reviews about BigCommerce

5.0
4 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
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BigCommerce Response
12mo
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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