Unorganized and hostile environment - Customer Service Representative British Airways Employee Review

2.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flight benefits Only change schedule 2 times a year

Cons

Bad management team: discriminated, racist and micromanaging Very unorganized and managers would let everything slide for their favorite employees Bad union reps who only care for themselves No room to growth cuz there no other positions

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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