Meh - Customer Service Representative British Airways Employee Review

2.0
17 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Some lovely colleagues, energetic atmosphere at airport, OK flight benefits, if you can travel on off-times, flexibility of shift trades, if people are willing to trade.

Cons

Dangerously low morale among staff, ineffective leadership, rampant favoritism, shift work - kiss your nights and weekends goodbye, as well as holidays, low pay... lots of talking the talk from management about standards, but a lot less walking the walk.

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5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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