Wouldn’t recommend! - Customer Service Representative British Airways Employee Review

1.0
7 Mar 2018
Recommend
CEO approval
Business outlook

Pros

- Staff travel and duty free discounts - Julian McDonald designer uniform given to staff - Company IPad is available for some colleagues.

Cons

- Rude management who don’t listen to anyone. - No work-life balance and no opportunity to get to know anyone and even see my own family and friends - High staff turnover - Very disorganised and unable to deal with my personal details confidentially, which lead to bullying in the workplace. - Discriminate people with invisible disabilities, they simply forget about the equality act 2010. - Shift work expect training - No shoes provided with uniform and an unpractical handbag which is too small for anything

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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